Mauweema Trading Company - Contemporary and Traditional American Indian Crafts

Mauweema Trading would like to extend to you our heart felt thanks for choosing us as your merchant and hope that we can continue to be of service to you in the future. We take great pride in bringing you, our valued customer, the best in quality.

HOW TO ORDER: If you would rather not order our products online through Paypal, we can accommodate your purchase in other ways. Have ready the serial number, the price and a brief description of the item/s you want. We accept echecks, money orders, and cashiers checks. Personal checks are also acceptable, but must first be cleared by the bank. Payment is accepted in US dollars only. Please make checks and money orders payable to Mauweema Trading Company. Personal checks must be drawn on a US bank.
We do not ship orders COD.
A $5.00 bank processing charge will apply to orders from customers residing outside the USA. Checks returned to us unpaid will incur a $30.00 service charge.

Telephone Orders
If you are in the United States or Canada you can call our toll free number and place your order with us personally, using echecks, personal checks, money orders, or cashiers checks. All others can call our regular business number. If you send your payment by snail mail, we will put your item/s on hold for a reasonable amount of time while we await your payment, but if too much time passes, we will contact you by e-mail to give you a chance before putting it back on the market.
OUR BUSINESS PHONE NUMBER: 707-442-0600
OUR TOLL FREE NUMBER: 866-606-0800

E-mail ordering
You can also contact us by e-mail. Or, you can use our email order form to place your order. You can pay with echecks (fax, or call with check info), or with personal checks, money orders, or cashiers checks, and send your payment by snail mail. We will put your item/s on hold for a reasonable amount of time while we await your payment, but if too much time passes, we will contact you by e-mail to give you a chance before putting it back on the market.

Shipping Information
SHIPPING AND HANDLING: There is a $6.00 handling fee for each item, except on the Smudge Kit page where handling fees vary, plus shipping. All orders are shipped insured. Before your order is processed we will contact you with the exact charges for your consent unless you order through Paypal where it will be calculated upon check out.
Although we try to be as efficient as possible, allow 1 to 10 days for us to process your order. This does not include shipping time. If you are in a hurry, let us know and we will be as timely as possible. In this case you might consider quicker shipping. UPS offers a 3 day, a 2 day, and a next day service. This shipping service is not available to Hawaii or Alaska. For those outside the USA, orders will be shipped using Global Express mail unless otherwise arranged. Delivery time is 2 to 5 days and includes insurance. If your country does not have this option we will use Parcel Post-Air and include insurance. You can also use Federal Express which has several shipping options.

Customer information
GIFT WRAPPING: For an extra $7.00 per item, we are happy to gift wrap your order in beautiful wrapping paper and enclose a lovely card with a sentiment from you to a third party. Just call to make arrangements.

PRIVACY: We respect your privacy and will not sell or exchange names or any information about our customers with third parties.

REFUNDS & EXCHANGES: We take great pride in bringing you, our valued customer, the best in quality. Please remember that we want you to be happy with your purchase and will guarantee your satisfaction. If, for any reason, you are not satisfied with the item that you have purchased, just return it within 15 days of receipt and we will promptly send you a refund, credit, or exchange.
If you want an exchange you will be charged for additional shipping and handling to get it to you. We can't refund shipping charges or accept the return of worn, or customer damaged items. Refunds will be issued in the same method as the order was paid less shipping and handling charges.
When shipping back an item be sure to insure the package as you will be responsible for it until we receive it. It is a good idea to keep your UPS or postal receipt until you receive your refund, credit, or exchange. Please use original packing materials and box.

OUR ADDRESS: 317 W.7th St., Eureka, CA 95501
E-MAIL ADDRESS: littlebear@mauweema.com
OUR BUSINESS PHONE NUMBER: 707-442-0600
OUR TOLL FREE NUMBER: 866-606-0800

The best time to reach us is from 11AM to 6PM weekdays,Pacific Standard Time. But, you can call anytime and leave a message. If we are unavailable we will respond as soon as possible. We do not return calls outside the USA except for Canada.

DISCLAIMER: It is your responsibility to know if you can have certain things in your area. Each country and state has its own restrictions on what you may have regarding furs, feathers, leather, etc. You need to contact your local customs or postal official to find out what you may or may not legally import.